After configurating the program, an embedded module of the Email Server enters the data into the case from the e-mail by automatically filling in some standard fields in the database.
Control over all work stages with the possibility of automated and non-automated sending of messages (sms and emails).
Import of the customer's payment and its automated comparison with the subsequent entry of this payment into the database, as well as performing the payment of the provider’s bills in the database, with the possibility of distributing the detailed amounts for each specific service with automatic tracking of the negative balance and profit. In this case, the detailed payment is registered for a specific payment source (bank account, mutul financial settlement, cash payment, etc.).
Balances of economic relations separately for each customer and service provider, as well as summary tables for all customers and service providers by years, months, days and regions.
Possibility for each customer and service provider to register the data of more than one company for conducting accounting practices
Tracking each employee’s salary, taking into account salary, bonuses and any other information.
Cyber security solutions and hacker protection software.
Telephony, recording phone calls and their subsequent recalling from the database; online & offline monitoring of all phone numbers and all call center channels; outgoing calls from the web browser; linking all calls to relevant cases in the program database.